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Terms & Conditions
Terms & Conditions
Shop information
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Kawaii Shop Japan
20-20, Nishi-cho, Kaizuka-shi, Osaka-fu, 597-0004 JAPAN
Phone : 81-80-3838-7478
kawaiishopjapan@gmail.com
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Contact person
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Miki
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Shipping & Handling
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Customers should responsible for your country's custom charge for taxes, if any. Thank you.
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Terms of payment
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The payment is due to be finished within 7 days from your first purchase. If you would like to put an item(s) on hold, please let us know within 7 days. In that case, we can reserve it for you for a maximum of 14 days from your first purchase.
If payment is not made within 7 days, or if we do not hear from you within 7 days from your first purchase, we will cancel your order without notice. Your understanding is much appreciated.
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How to Order
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*After you decide on an item, click [Add to Cart].
The item is added to Your Cart.
*We only accept payment through Paypal.
It's free for buyers and it's fast, easy and secure.
Any questions please go to www.paypal.com to get answers.
*If you purchase more than one item,
we will gladly combine shipment to save shipping cost.
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Shipping timeframe
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★Item will be sent out within 4 business days after the payment received. We do our very best to pack everything as securely as possible. Also, we always email you after we send your package.
★If you did not receive your package or it arrives damaged, and did not choose Registered Regular Airmail / EMS / Sea boat, there is nothing we can do for you and we appreciate your understanding of this.
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Payment
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PayPal Email Payments
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Exchanges/returns/ cancellations
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★Customer's satisfaction is very important to us. If for any reason you are not satisfied with your purchase and need to return or exchange an item(s), please repackage the item(s) in its original package and send it back within 10 days. We accept returns on any UNUSED and UNOPENED item, however we do not refund any shipping charges, unless the error was our mistake.
Once item(s) is received back to us, we will refund the cost of the item(s) only.
★For exchange, extra shipping charge may apply.
★Exceptions to these policies are certainly made if the return or exchange is caused by our mistake.
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* Privacy Policy *
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We do NOT give, rent, or sell your email address or other personal information to anyone for any reason. Shopping with Kawaii Shop Japan is absolutely safe. We have taken every precaution to make your transactions as secure as possible. Our website builded on industry-standard security measures, including the safety of Secure Sockets Layer (SSL). All account information submitted to Kawaii Shop Japan is safely isolated from any unauthorized internet access.
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